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Performance Management: How to Coach, Counsel, and Discipline
8/28/2019 12:00 PM - 1:00 PM
Event Description
Without an effective workforce it is impossible to function, support, and advance the goals and mission of the organization. Our employees are our most valuable resources. As such, developing the tools and skills necessary to coach, confront and discipline is integral to achieving high levels of performance and correcting behavior. This workshop will help managers, executive directors and supervisors learn to:
Approach an employee about a problem behavior or deficient performance… in a way that minimizes accusations and defensiveness and gets results
Draft written discipline documents and learn why consistency is important and how documentation should best be created
Draft performance improvement plans while discussing what they are and why they are important
Investigate complaints and respond effectively
Discipline, reassign, or dismiss the person if the problem doesn't improve … and handle it all fairly while mitigating and minimizing the potential for litigation
